News for Winter 2019
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2019 has flown by and the festive season has arrived. As always, we have been very busy since our last update adding more
features, organisations and users to our platform.
In addition to financial and professional firms, Qwil is now also used or trialed by SMEs, schools and even care homes.
This is because Qwil can also solve the overarching employee liability risks that using social chat platforms pose in a workplace
environment. See our
latest article
to understand
the real risks.
As a reminder, all of our customer success documentation is available on our
secure site
and is
updated as features are added.
From the entire team at Qwil, Merry Christmas and Happy New Year and we look forward to working with you in 2020.
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On Stage at Finovate Fall
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In September, we presented to 1500 C-suite participants at Finovate Fall in New York. The 7 minute product demo showcased all of the
features of our platform, including some of our recently announced integrations. Watch us now.
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Revised Customer Plans
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We now have two core offerings: Essentials and Enterprise.
Our Essentials Plan is for smaller firms (SMEs) who don't need all the additional security and automation/integration features.
Sign-up
now
and put your entire organisation on for only £10 per month.
Enterprise Plan customers can access all of our functionality, APIs, Salesforce and AD connectors, with pricing starting from £4 per
staff user per month.
Remember, client, prospects, and partners are free
.
Not-for-profit and education institutions are also offered significant discounts.
See our
pricing
page
for full details or get in touch to discuss.
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Partnerships
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We have continued to build a network of partners globally. Whether it is in UK, Australia or the U.S., for bots, CRM integration,
automation or deploying large scale projects, we have the teams to assist your project.
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User Management Enhancements
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No more manually “re-sending” an invite after it expires. An automatic reminder email is now sent each day for 30 days or until the user
responds.
Users can now decline an invitation which cancels the process, and provide a reason visible on the user administration
screen.
On Qwil, users can engage with multiple organisations so they may already have an account. The process of adding a new organisation
to an account is now entirely managed by the user.
We are always looking at improving our on-boarding process. We will soon implement a one step set-up on mobile, removing the need to
enter credentials twice (once to create an account and once to setup the app on the device).
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JotForm provide online forms software. Our customers are now discovering the power of creating a seamless user experience distributing forms
on Qwil and collecting the necessary data from users. This includes on-boarding forms for new employees and clients. Check out our
client
case study
for more insight.
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Web UI Refresh (Coming Soon)
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The development team has been working very hard on refining our web/desktop user interface. We have re-designed many of the layouts and
UI elements to make Qwil on the web even more intuitive to use. This will allow us to create an iPad/tablet responsive experience
through a modern mobile browser.
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Automated Messaging (Coming Soon)
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In addition to our new APIs we announced in our last update, we are currently working on creating an
automated message toolkit in MS Excel. The toolkit will allow users with API keys to send bulk messages and attachments to participants
through chats on behalf of other users, or via the butler. We are calling it “QwilChimp". Stay tuned for release dates.
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As part of our expansion plans, we have moved to our own exclusive office. This is where another “delivery” company started…Just Eat!
Our new address is:
5 St John's Lane
London EC1M 4BH
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